Bespoke Creations with your Occasion in Mind

Ordering & Terms of Booking your Wedding Cake

Ordering & Terms of Booking your Wedding Cake

Reserving your wedding date
I recommend you reserve your wedding date with me as early as possible to avoid any disappointment.  A non-refundable deposit of £100 will secure your chosen date.  Prices given over the phone or by email are approximate and will be confirmed during your consultation.  Wedding Cakes required for a Bank Holiday delivery will incur an extra charge.


Consultations

You can book a consultation with me to discuss your requirements, these are held at my home in Bradmore, Nottingham. This is a good opportunity to bring along anything inspirational you have collected to help with the design of your cake; invites, colour swatches, photos etc,  and you can taste up to four different flavours of cake.  Any further consultations requiring taste testing will be subject to a £25 charge.

Alterations
Minor alterations can be made to the cake design up to six weeks prior to the collection/delivery date, please be aware that changes to the design may incur additional costs.  Last minute changes cannot always be accommodated but reasonable endeavours will be made.

Final Payment
Full payment is due 30 days before the collection/delivery date. Payments can be via cheque, cash, or bank transfer.  Manufacture of the cake will not commence until full payment has been received and cheques cleared.

Cancellation
I am unable to refund payments made for cake orders which are cancelled at short notice; within 30 days of the collection/delivery, as I am rarely able to rebook dates at such short notice.

Delivery
A delivery and set-up service is available and is charged at 75 pence per mile (each way).

Collection
You are more than welcome to collect your cake at a mutually convenient time from Gardner Cakes based in Bradmore, however, I am unable to accept liability for cakes that are assembled incorrectly or that are damaged during your own transportation. Wedding cakes can be substantial in weight and large in size and the components may come in numerous boxes.

Damages
Gardner Cakes accepts no liability for cakes that are damaged after they have been delivered to the agreed location.  Please take care when displaying your wedding cake, avoiding direct sunlight, spotlights or candles.

Do you make cakes for special diets?
I have developed delicious and light gluten free and dairy free cake recipes.

Portion Guide
Everyone has different ideas of portions and so these guides are based on approximately 1″x1″ pieces for fruit cake and 1″x2″ for sponge cakes. They are also based on regular cake shapes so I would need to know the number of portions you expect to serve if you are ordering a novelty or carved design and I will give some guidance on the size.